Hardware & Software Support Solutions: Avocent Care programs offer complete hardware and software support solutions
including warranties, maintenance agreements, unparalleled technical support and
a wide range of consultation and training programs.
Hardware Programs and Benefits:
STANDARD TWO-YEAR WARRANTY:
The FREE Standard Warranty is available on Avocent U.S. product sales and
covers 100% parts and workmanship
Standard Warranty coverage begins on date of purchase
Phone-in technical support is available 7am to 5:30pm, Monday through Friday
CST excluding holidays.
EXTENDED WARRANTY PLUS:
Standard Warranty coverage, plus advance equipment replacement for the remainder
of the Standard Warranty with an additional 1 or 2 years of coverage
Next-business-day delivery of advance replacements for units if request
is received by 2:00pm CST
EXTENDED WARRANTY PLUS 24:
Standard Warranty coverage, plus advance equipment replacement for the remainder
of the Standard Warranty with an additional 1 or 2 years of coverage
Next-business-day delivery of advance replacements for units if request
is received by 2:00pm CST
Around-the-clock phone-in technical support on selected products
