1-Year Foundation Support

1-YR Foundation Support-CM8100, 8x5 Regional Support with Advanced replacement

Includes:

• Support: 8×5 Weekdays in Every Region
• Advanced RMA (ship before return)
• SLA-Backed Response Time
• Response Time Superiority
• Deep Out-of-Band (OOB) Expertise
• Global Portal/Email Support
• Live Global Phone Support
• Scheduled Support Calls

Choose Premium support for even more peace of mind.
Not Included with this Foundation tier, but available with Premium support: 24/7 Support Coverage, Priority Escalation to Tier 2/3, Senior Engineering Support, Dedicated Advocate (1000+ devices), 60 Hours Annual Pro Services (1000+ devices)