The SamrtAVI USB100 extends Universal Serial Bus (USB) via a single Category 5 Unscreened Twisted Pair (UTP) cable. Using a unique method of transparent data transfer, the system allows a USB peripheral to be located up to 275ft from the CPU. Fully compliant with the USB specification, the extender will provide a transparent path for both 1.5 and 12 Mbps data rates.
SmartAVI USB100 Features and Benefits:
|Range over CAT5 UTP
|85m (275 ft)
|USB Fixed data rate
|USB Version compatibility
|USB connector type
|External or via USB
|5V DC @100mA
|2.1mm DC jack (center +ve)
|3.375" x 3.375" x 1.5" (85 x 84 x 35 mm)
|.14 lb (0.3 Kg)
Answer: Thank you for your inquiry. Since it is fully transparent, this item should not require any drivers to operate. We are not sure why it would drop the connection after a while. As this is a bus powered unit, it might be some kind of power issue. the receiver can supply up to 500mA to the connected devices. You might try attaching a powered USB hub at the receiver end to see if that helps.
Unfortunately, detailed product support is beyond the scope of this simple FAQ. For further troubleshooting, we would recommend contacting the manufacturer, SmartAVI, directly. You can locate Smart-AVI support contact info on the following page: https://smartavi.com/company/support.html
For your reference, here is a link to the manual for this discontinued product: https://smartavi.com/wp-content/uploads/2016/07/m_USB100.pdf