Avocent MergePoint Unity 32 Port KVM Over IP Switch, Single AC Power


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The Avocent MergePoint Unity MPU2032-001 is a 32-port, 2 digital KVM path, with single AC power supply.

The MergePoint Unity switch includes both KVM over IP and Serial Console Management technology in a single appliance.  This combination provides IT administrators a complete and secure, remote management solution to access and control servers, networking equipment and other devices found in data centers and branch offices.  Using both in-band and out-of-band tools together allows for a more fault-tolerant and complete, remote management solution. Remote, out-of-band connections complement traditional in-band/software tools to improve troubleshooting, shorten response times and help minimize unplanned downtime.

The MergePoint Unity appliances provide remote users the capabilities of a direct, physical connection to KVM, USB and serial ports of servers and other IT equipment from anywhere.

Avocent MPU2032 Features:

  • Advanced Remote Management - Provides secure and remote, out-of-band connections directly to the physical KVM, USB and serial ports to complement existing in-band software management tools
  • Meet Service Level Agreements and Minimize Downtime - Unified approach enables IT administrators a faster method to diagnose, reconfigure or restore equipment
  • Virtual Media - Enables USB media such as CD-ROMs, flash memory and external drives to be virtually attached to a remote server's USB port
  • CAC/Smart Card Support - Utilizing the virtual media capabilities remote or local users can map a USB-based smart card reader to the attached servers and authenticate using their smart cards
  • Enhanced Serial Adapters - Supports standard, remote SSH connections to the attached serial devices and includes electronic pin-out options for quick and easy connections to the console ports on Cisco network equipment
  • Power Device Port - Connect supported PDUs for integrated power control, measurement and reporting

Avocent MergePoint Unity Application Diagram
Avocent MergePoint Unity Application Diagram

Avocent MPU2032 Specifications:

Height 1.72 in. (4.37 cm)
Width 17 in. (43.18 cm)
Depth13.38 in. (34 cm)
Weight8.1 lbs. (3.67 kg)
Operating Temperature32° to 22°F (0° to 50°C)
Storage Temperature-4° to 158°F (-20° to 70°C
HumidityOperating: 20% to 80% relative humidity (non-condensing) Non-operating: 5% to 95% relative humidity, 38.7°C maximum wet bulb temperature
Operating Voltage100 - 240 VAC
Power Frequency50-60 Hz auto-sensing
Input Power40W max
Power Consumption17W
BTU/hr57 BTU/hr
Supported Hardware 
ComputersPS/2, Sun, USB and serial
Video640x480 @ 60 Hz; 800x600 @ 75 Hz; 960x700 @ 75 Hz;
1024x768 @ 75 Hz; 1280x1024 @ 75 Hz;

1600x1200 @ 75 Hz using the MPUIQ-VMC module
PeripheralsUSB keyboard and mouse; VGA video
Hardware Specifications 
Number of Network Connections2
Type of Network Connections10/100/1000 Ethernet
Serial Port Type1 configuration port, 2 power control ports
Serial Port ConnectorRS-232, 8-pin modular
Approved AgencyUL, FCC, cUL, ICES-003, CE, VCCI, C-Tick
Question: Does it support DSRIQ-USB? Also what is the difference between KVM over IP ports and local user port?
Answer: Thank you for your inquiry. According to the manual, the MergPoint Unity series does support the use of the DSRIQ-USB.

In terms of KVM-over-IP vs. local user ports, Over IP access uses a web-browser based interface (in this case) to allow secure management of the switch over a LAN or the internet from a remote computer. The number of KVM-over-IP ports, or digital pathways, will determine how many users can simultaneously access the switch remotely. It is important to note that simultaneous access to the switch does not necessarily mean they can access/view the same server simultaneously.

The local user port is simply a group of ports to connect a keyboard, mouse and monitor to access the switch locally, at the rack.

Question: Can I get more detail about the 2 remote users? Is it 2 remote per computer or 2 remote per connection to the avocent
Answer: Thank you for your inquiry. The two remote users would be separate connections to the KVM. Essentially, 2 remote users can access the KVM simultaneously. Typically, as with this switch, those users connect to separate computers.

There are some "non-blocked" KVM products out there that allow two or more users to connect to a single machine; but the simultaneous users are truly simultaneous, in that they simultaneously share a single log-on for the target computer. Here is an 8-user, 8-port "non-blocking" KVM Switch: https://www.kvm-switches-online.com/dkx2-808.html.

Unfortunately, it looks like this particular KVM switch has reached it's EOL date and will be discontinued. For additional 2 digital-user IP KVMs, see https://www.kvm-switches-online.com/ip-kvm-2-user.html.

Question: Does this come with a rack-mount kit for installation into a cabinet?
Answer: Thank you for your inquiry. Yes, this unit comes with the rackmount kit. According to the manufacturer, The MergePoint Unity series comes with the following:
- Rack mount bracket kit
- Rack Mounting Bracket Quick Installation Guide
- MergePoint Unity Switch Quick Installation Guide
- Safety and Regulatory Statements Guide
- MODEM and SETUP port cables/adaptors
- AC power cord(s)

Question: Where can I download a manual on this KVM unit? I'm struggling to switch between the servers, out of 6 I can only connect to 2. when i choose the server session, it shows a black screen with a message that says PC going to sleep mode.
Answer: Thank you for your inquiry. The manual for the MergePoint Unity series can be downloaded here: http://www.42u.com/pdf/Mergepoint-Unity-Manual.pdf.

A good source for troubleshooting help is the Avocent Support community found here: http://community.emerson.com/networkpower/support/avocent/, specifically the MergePoint Unity wiki found here: http://community.emerson.com/networkpower/support/avocent/kvmip/mpunity/w/wiki-mergepoint-unity.

Question: What IQ modules should I use for the MPU2032? I have a MPU2032 with the latest firmware, when I connect a IQ adapter, I don't see it in the target list, I do see it as a suspect device when I run a diagnostics. The models I'm using is 1-Avocent AVRIQ USB2 MPN: 620-770-501 2-Avocent MPN: 520-294-506
Answer: Thank you for your inquiry. The Merge Point Unity family will typically use MPUIQ modules. The current version is the MPUIQ-VMCHS (https://www.kvm-switches-online.com/mpuiq-vmchs.html), which replaces the the DSAVIQ-USB2, DSAVIQ-USB2L, DSRIQ-USB, DSRIQ-USB2, DSRIQ-USB2L, DSRIQ-VMC, and MPUIQ-VMC dongles.

The AVRIQ series is typically used with the AutoView line of analog KVM switch, which may be why it is not showing up on the target list.

Question: What is the avocent mergepoint unity 2032 default Ip address?
Answer: Thank you for your inquiry,

You can access the MergePoint Unity switch via an embedded web server that handles most day-to-day switching tasks. Before using the web server to access the switch, you must specify an IP address through the local port on the back panel of the switch or local UI.

See Chapter 3 of the MPU2032 Manual for detailed instructions on using the user interface for switching.

To configure the MergePoint Unity switch using the DSView software: See the Vertiv Avocent DSView 4.5 Management Software Installer/User Guide for detailed instructions.

Question: What are the connection options for this unit? Are there a diagrams that show the different typologies that this system can be deployed in.
Answer: Thank you for your inquiry,

You can connect source devices using the following dongles:
MPUIQ-VMCDP - DisplayPort & USB
MPUIQ-SRL - Serial devices

MPU2032 also supports CAC SmartCard & Virtual USB media devices.

Besides the application diagram on this page, MPU2032 does not have other typological diagrams available - what application are you hoping to deploy this unit in?

Please let us know if there is anything else we can help you with!

Question: Why does AVRIQ-USB not work on MPU2032?
Answer: Thank you for your inquiry,

The AVRIQ series KVM dongles use a different chipset than the compatible MPUIQ series KVM dongles.

Originally AVRIQ-series KVM dongles were designed to be used with older Avocent AutoView range KVMs, while the newer MPUIQ-series KVM dongles were designed for Avocent MergePoint Unity or DSR range KVMs. Avocent later stream-lined their KVM dongle line-up and designed newer models of all three Avocent KVM ranges to be compatible with the MPUIQ series KVM dongles, while the AVRIQ series KVM dongles were discontinued.

With the added benefit of Virtual USB Media compatibility, the new MPUIQ-VMCHS would be the replacement model for the AVRIQ-USB*.

*Note, MPUIQ-VMCHS is not backwards compatible with all older AutoView KVM switches that support the AVRIQ-USB. For reference on which Avocent KVM dongles work with which Avocent KVMs, you can find a Avocent KVM Dongle Compatibility table here.

Please let us know if there is anything else we can help you with!